Program Policies

 

Cancellations and Refunds:

What is the program cancellation & refund policy?

We will notify you if a program has been filled, canceled or changed. Clinton Parks & Recreation reserves the right to cancel or consolidate any program that does not meet minimum participation limits and is not responsible for any missed classes due to a participant’s inability to attend.

What if an individual class is canceled?

Every attempt will be made to reschedule a class that has been canceled due to inclement weather or instructor absence. In most cases, an additional week will be added to the end of the program to account for missed time.

How do I get a refund?

  • If a program is cancelled you will receive a full refund.
  • If you withdraw prior to one week before the start of class/session you will receive a full refund.
  • If you withdraw within one week of the start of the program or after the program starts you will receive NO refund.

Will I be sent a confirmation?

We do not send or call with confirmations. Consider yourself and/or your children enrolled in the programs of your choice when you send in a completed registration form with payment. You will be called if:

  • The chosen program has reached capacity.
  • There are changes in status of the program.
  • There are other unforeseen complications.

 

Weather Policies:

Please click on the below policies to read more about our procedures during extreme weather.  (This portion will be updated soon)

Rainy Day Policies

Hot Weather Policies

Cold Weather Policies

Lightning Procedures

Program Scholarship Requests:

A limited number of scholarship opportunities are available to those seeking financial assistance to register for a Clinton Parks & Recreation program. For consideration, a scholarship form must be completed and submitted along with the registration form to the Parks & Recreation office by that program’s registration deadline.

For a more detailed document of scholarship qualifications please click on the document below:

Scholarship Program Information and Procedures

or Click here to be directed to the Financial Aid Page